Both Maddie and Clay were very helpful in selecting and setting up our new bikes. We have had Trek bikes for over 25 years. Have bought numerous bikes over the years for ourselves and our famiily.
I like the bike I bought and the salesperson, Barry was very helpful and patient with me. I was able to test ride two bikes which was helpful in making the decision.
All the people who helped me were super nice and friendly. I came back twice to buy more accessories and the folks went really out of their way to ensure my bike worked to my satisfaction. Five stars.
Berry was amazing! I had limited knowledge on the different styles and types of bikes. He explained everything thoroughly and had great patience while doing it!
Very knowledgeable and friendly people.
Called needing a rear wheel for my Trek, Clay answered the phone and had one within a few days.
They changed it while we waited.
Great Service Friendly Staff every thing required for a Fantastic Dealership
The technician listened to the bicycle issues that brought me in.
He also thoroughly looked over my bicycle for any other issues that I had failed to notice.
We mutually decided on a course of repair and parts required along with a price estimate.
A few days later, I received an email “Good News… “your bicycle is ready to pick up”!
The next day, as I rode… I was pleased that all the problems I noted to the mechanic had indeed been solved.
New chain, new rear shock, new rear cassette, new bottom bracket. I am pleased
Customer service is very important to me and I’m willing to drive outta my way to get it . That being said that’s why I come to this particular location for my cycle needs .
All the associates at the store are very friendly and knowledgeable about everything cycling. The store has a great atmosphere and the selection of bikes is bigger than any other store.