Professional and courteous staff who are very knowledgeable about their products as well as bicycles in general. They apply zero pressure to buy anything which is a plus. I appreciate the quality of the Trek products and the accessories/equipment from other vendors they offer. I’ve owned a Trek mountain bike since 1999 and it’s still going strong and I just purchased a Trek cruiser for my wife. Trek Bicycle Albuquerque is my go-to bike shop for service as well, even for my non-Trek e-bike.
Very friendly, knowledgeable, and helpful!. I know things will be done right at reasonable bike prices. Trek has always been a tad bit more expensive, but you get more then what you pay for.
The service department is very friendly and responsive. Makes you feel good when you go in that they actually care about doing the best job possible and in a timely way to get me back on the trail
I have been loyal for 5 years now and you just keep getting more excellent. My bike and I have a lovely partnership because of your team and equipment.