Would I recommend it to friends or family? Absolutely—strongly so. You’d be in great hands—friendly staff, solid service, and a welcoming vibe for all kinds of cyclists.
Antony is excellent, fixed my bike problem super quick, he is very knowledgeable, he even remembered my name from several months ago! Thank you Antony and Trek!
Great customer service from Roberto at the trek Katy location. I like the ability to customize my bike how I want. I also like the ability to choose from multiple colors if each spec of bike.
"Everyone working there is exceptionally courteous and always willing to lend a hand. Their helpful and friendly attitude makes the experience all the more positive."
Great selection of products, and the staff is always friendly and willing to answer questions. As a new rider, I always appreciate the help and guidance they offer.
The team at Trek Katy knows many of the customer by name, and they are always helpful and knowledgeable about the products. Trek Katy is my go to store for my bike needs!
Bike selection is large. Staff is friendly and knowledgeable. Bike mechanics do amazing work and bike is returned cleaned up and in great shape. Worth every penny.
Had a great bike ride with the Trek riders and enjoyed their friendly hospitality after. They readily helped me with finding a new helmet and pointed out the lights that would fit on it. Excellent and friendly service.