The customer service abs attention I received from Cameron was top notch! He was patient, accommodating, communicative and made sure everything was addressed before checking me out!
From the sales experience with Skylar to the preparation by Jamie and Ryan the experience was very streamlined and met all of our expectations the RV drove great and we are ready for our next adventures. thank you for Everything
We recently purchased our used Keystone Cougar 33RLI from the Longmont Colorado Dealership. The sales manager staff is excellent at understanding and responding to our questions. I really want to thank Trevor Hicks, Ryan Huzar and Jamie Mahnke for their part in this process. Trevor was instrumental in getting everything aligned with getting our new camper from the Huntley, Illinois store to Longmont. Jamie was the person that got the deal together and Ryan took the time to work with us over the phone and give us the tour of the coach when it arrived. Kevin Morris was awesome in handling our paperwork and financing and he is great to work with. Out of everyone I want to be recognized out of this deal would be Noe Hernandez from the Huntley, Illinois General RV dealership. He took the time to get me all the information on the camper, got it set up in the shop when I flew to Chicago to see the camper in person, took the tape off the back windows before I arrived and much more. You do not find dedicated staff these days like Noe and his customer service is second to none. If there was a way to ask for someone to provide a bonus for him, I would greatly appreciate it. People like Noe don't come around very often and I wished there were more people like him in this world as it would be a much better place! Thank you Noe!!! [FIRST NAME REMOVED]
Very smooth purchasing process. Everyone was professional and knowledgeable and answered all our questions. Was worth traveling 1500 miles to do business with them.
Every one was helpful my only complaint was it too way too long to get and replace a part and at times I felt in the dark as to when it may be cpmplete
The sales process especially my finance guy (Jason)
Good experience with service on some warranty issues. Rich handled it well. Took a little while to get my appointment but it all turned out fine.
Cameron Peck was an excellent Service Advisor and helped to get the replacement part in to replace a failed TV located on the outside of this Sunseeker RV
We needed to get it back in order to park it in a Garage for the winter months. He managed to get the in to service a couple days earlier that help us meet our schedule.
Only complaint would be a replacement Users Manual for the Connexx 27” TV as it is newer that the older failed unit and operating is not the same. Can’t find user manual online for this exact TV that was replaced.
Polite, professional, proficient personnel who consistently go to whatever extent necessary to serve the customer with whatever they need or want for their rig to be satisfied.
From the greeting at the door to the final closing process our family was warmly welcomed. They where very honest and upfront with all facts and questions. It was a smooth process no excess pressure. Just a pleasent over all purchase experiance. Great staff and great customer service. Had a great memory for our family and our first RV purchase. Jason, Jeff, Dave and Ryan were great.
Sales person Mike and finance associate Jason were fun to work with and provided what I needed - acceptable price, terms and delivery. In addition Jason referred me to excellent insurance agent who did such a great job that I also insured my car thru him in addition to camper van.
Our salesman was awesome! Jeff was so relaxed and informative. We enjoyed working with him!
Everyone there was so kind and attentive. Both Kevin and Jason were great with the paper work!
Everyone made sure our concerns were met promptly. Really like the team