The customer service was amazing! General RV made it a very personal experience with genuine appreciation expressed from all areas of the organization. Glad to have joined the General RV family - we will be back when it’s time to upgrade!
Trevor was extremely easy to deal with! The great pricing made the 2 day drive well worth it.
The rv was well described, clean and ready to go when I got there.
Sean had all the paperwork ready and made it easy!!
Thanks everyone
David the salesman was super helpful and found us our perfect home on wheels. Jason in finance was AMAZING!! Such great service. He did everything to make sure our experience was perfect! He made the deal happen! The service department did everything they could to get things done. The RV looked beautiful and the detailers did a great job!!!
It took a little longer than expected but the team did everything they could to make things right!
Would definitely recommend to everyone
Derick and Sean did a fabulous job at making our complete transition super smooth and easy! 95% of if was done over the phone as we were traveling from out of state.
Rich in Service and Dax in Parts where very helpful explaining the process for adding the base plates to my ford ranger, also the service tech explained the process on tow bar connections along with the brake operation. They made it customer friendly by having direct contact with them.
Major issue on slide not retracting or extending. Ashley, Jeff in service and Dax in parts got it taken care of. Parts delivery to dealer by supplier was not ideal but it did get repaired. We bought our Motorhome in Michigan. We live in Arizona and General RV Mesa is great and when traveling through Colorado General RV Longmont. The best.
After shopping around and having some good and bad experiences at other dealers it was a breath of fresh air to visit General RV in Longmont, CO. We were greeted by David Caldero who talked and listed to us on what were were looking for. We walked a couple of travel trailers and found the camper that was perfect for the family. The negotiation process was very uneventful due to the upfront honest price we were first given by the sales team. Even the offer from General RV for our old camper's trade was good.