The sales process especially my finance guy (Jason)
Good experience with service on some warranty issues. Rich handled it well. Took a little while to get my appointment but it all turned out fine.
Cameron Peck was an excellent Service Advisor and helped to get the replacement part in to replace a failed TV located on the outside of this Sunseeker RV
We needed to get it back in order to park it in a Garage for the winter months. He managed to get the in to service a couple days earlier that help us meet our schedule.
Only complaint would be a replacement Users Manual for the Connexx 27” TV as it is newer that the older failed unit and operating is not the same. Can’t find user manual online for this exact TV that was replaced.
Polite, professional, proficient personnel who consistently go to whatever extent necessary to serve the customer with whatever they need or want for their rig to be satisfied.
From the greeting at the door to the final closing process our family was warmly welcomed. They where very honest and upfront with all facts and questions. It was a smooth process no excess pressure. Just a pleasent over all purchase experiance. Great staff and great customer service. Had a great memory for our family and our first RV purchase. Jason, Jeff, Dave and Ryan were great.
Sales person Mike and finance associate Jason were fun to work with and provided what I needed - acceptable price, terms and delivery. In addition Jason referred me to excellent insurance agent who did such a great job that I also insured my car thru him in addition to camper van.
Our salesman was awesome! Jeff was so relaxed and informative. We enjoyed working with him!
Everyone there was so kind and attentive. Both Kevin and Jason were great with the paper work!
Everyone made sure our concerns were met promptly. Really like the team
Trevor was great if it wasn’t for him I wouldn’t have bought a RV. He’s the one that made it all happen. Great desk, Gentlemen,. It was closing time and he took time out of his day to show us some RVs. That’s when we decided to buy from him. He was very knowledgeable. Also, Dave gave a great tour once we’ve got our rig. Definitely would buy another one from you guys. thank you, Scott And [FIRST NAME REMOVED]
The customer service was amazing! General RV made it a very personal experience with genuine appreciation expressed from all areas of the organization. Glad to have joined the General RV family - we will be back when it’s time to upgrade!
Trevor was extremely easy to deal with! The great pricing made the 2 day drive well worth it.
The rv was well described, clean and ready to go when I got there.
Sean had all the paperwork ready and made it easy!!
Thanks everyone
David the salesman was super helpful and found us our perfect home on wheels. Jason in finance was AMAZING!! Such great service. He did everything to make sure our experience was perfect! He made the deal happen! The service department did everything they could to get things done. The RV looked beautiful and the detailers did a great job!!!
It took a little longer than expected but the team did everything they could to make things right!
Would definitely recommend to everyone