Jeff at the front desk who remembers my, name even if it has been a few months since my last visit.
The staff who are friendly even on a bad day.
The other members who cheer when I accomplish something I was not sure I could do.
Did I mention how friendly the people are?
Big gym+cardio room that is probably air-conditioned, a pool is the appropriate temperature for swimming, lots of weights, lots of classes, everything I wish the boulder Y was