We used valet. Super easy to drop the car off with valet attendants who help you with your luggage. Shuttle dropped us off with no problem! We were able to locate the shuttle easily when we got home! We had put in our flight number and requested a car wash so our car was clean and waiting for us when we got to the structure! I booked everything on the app so it was quick and easy!
The parking services have significantly improved in the LAX area likely because of the way your business decided to be different in providing safe, clean and free parking space management. There was sufficient free space and I commend your team for continuing to "manage" the space well. I wish you would do more to penalize the cars that are abusive in using the space. You also provide sufficient space between cars. Not greed. It's all about providing good parking space experience. Thank you!
I appreciate the very friendly and pleasant assistance, and the whole process from dropping off our car to picking it up is so efficient and easy. Thank you for making excellent customer service a priority. I always recommend The Parking Spot to my friends!
Timely transportation. What I did notice your driver does not help put suitcases on tram or take off. If I travel with a suitcase, I won't be able to use your service because I do need help.
then when I returned to get my car, the person bringing to me said I didn't have to go to the window to check out since my CC already there. I went to exit and of course could not get out and that backed the traffic behind me because we all had to back out.
I find it very convinient to use the Cnetury location and the shuttles always seem to run on time. The only change I would make, is that I'm sure there are people like me who travel for long periods at a time ie; 2 to 3 weeks or more. For folks like me and to the others, why not throw in a basic car wash. I alwyas use valet and I always pre-pay. I choose not to pay for any of the carwash options as a basic free should be included. My truck was super dustly this last time.