Lyla is the best at what she does! She will move heaven and earth to help you sell or buy a home. No question is too simple or complicated for her to answer right away. She instills confidence and clarity during all the ups and downs of selling a home. I couldn’t recommend her highly enough!
Lyla has bought and sold several of our homes as our realtor. She is absolutely professional and most skilled. She is always one step ahead, keeping her clients informed of contract dates and due dates. She is resourceful and has a wealth of knowledge and several contacts of professionals ( such as painters, cleaners and other) that are necessary during the buying/selling/or renting process. She has access to several databases in the housing market and is fast in keeping her clients informed.
She is honest and a very good negotiator for her clients. I strongly recommend Lyla.
I have worked with Lyla multiple times- selling and buying. Regardless of the situation, she is always looking out for her clients. She is very trustworthy and you can completely count on her- especially when buying/selling while residing out of state. When buying, she has an excellent eye and for both potential future problems and unexpected wonderful features. She is quick to get more information when requested and sends HOA information, etc before you even look at the property. She is very realistic regarding the market, placing an offer, and expected appraisals- she protects clients from unrealistic offers even if it would earn her a higher commission. When selling, she gets your home ready for the market with valuable input- all suggestions increased the offers received (per feedback from perspective buyers). She is very communicative with her clients and also other agents, inspectors, title companies, and lenders to ensure a smooth process. I have recommended her to friends and acquaintances and all agree she is excellent! I cannot recommend her enough- she is truly a gem!
Lyla was extremely attentive, detailed, and available. She offered good advice and helped guide through every step of the process. Overall the entire experience was very smooth and painless.
Lyla is a very skilled professional who does not miss a beat! She gets the job done with perfection. I have recommended her to several of my colleagues and friends.
Lyla was pure joy to work with. She not only guided us in buying our first home during the height of the COVID pandemic, but also helped and advocated for us when we were ready to sell a few years later. She is a thorough, thoughtful, and extremely professional realtor with excellent rapport. Lyla makes you feel truly valued as her clients and keeps you informed throughout the process. Her connections and vast knowledge about the housing market made our real estate experiences enjoyable. We will miss having her as our realtor and highly recommend her to anyone looking for their next home!
Always kept us informed. Was always available when we had questions. Did everything she could to negotiate the best deal for us. Very personable and such a sweetheart.
Lyla conoce el proceso de compra venta de un inmueble por todos lados. Siempre estuvo a nuestro lado respondiendo todas las dudas y aconsejándonos sobre que hacer y que no hacer para lograr el mejor tiempo y precio de venta de nuestra casa!
Lyla is very professional, honest, friendly and was able to understand our needs and translate them into finding homes that were good matches for us. We felt that all the feedback and suggestions were spot on, for both when she helped us buy and sell our homes.
Lyla Icaza is the best! She found us our dream home (twice!). We are long term clients of Lyla’s and greatly value her experience, knowledge, and professionalism. We highly recommend to anyone to use Lyla!
Lyla made everything so painless and easy! She has so much experience, has great advice, and is trustworthy making me feel very confident. She is very detail oriented which not only made the process go smoothly but I am convinced those small details made all the difference and brought in multiple strong offers. She is very organized and went above and beyond in terms of communication. She was available to answer all my questions. Once my listing went up, I looked at similar listings and because of all her hard work, I know my home was at the top competition. I have recommended her in the past and I will continue to do so.
When we decided to sell our Condo, close friends recommended Lyla as a realtor, which was the best decision. Lyla is a dedicated, kind, patient, and friendly professional with a ton of experience in the Ann Arbor Market. This last aspect helped us a lot since the beginning with her guidance and potential scenarios. She gave excellent recommendations to improve our Condo, and her marketing tools were top-notch. We had multiple offers beyond the asking price with ideal conditions. We had some issues due to external factors; however, Lyla gave us confidence during the sale process, supporting us to find the best solution, which in the end happened. Based on our whole experience, Lyla earned our highest recommendation as a Realtor in the Ann Arbor Area.
Thank you, Lyla!
Kelly and Julio
On top of the transaction, guided us through every step remotely, heard our requests and found ways to reach consensus, worked with the sellers agent to make the sale as smooth as possible in spite of difficult buyers. We felt she devoted her time and attention fully to us when we met and was very prompt with her responses and keeping us in the loop. She communicated with our rental agency to work out the details with them; that really helped save us a lot of time as we are in different time zones. Thank you!