I think there a lot of great things about the Lynn Y. I think this questionnaire is appreciated as I think the biggest area for concern is addressing feedback. When the gym was closed last summer - I put numerous questions through voice messages and on line to manager - and not once did I receive the decency of a response. I generally go early for spin - and the lady at the front desk is friendly and awesome. That said - she is the only person I encounter at the front desk who will even say hello or goodbye. The soap dispensers in men's showers are frequently empty for days at a time - does anyone check this? I do not know if this is outsourced - but it should be checked each day to make sure the cleaning is proper. "Modesty" policies are posted - but there are a few guys - one in particular who hang out at the sinks in full nude for prolong periods. I think the sinks are a common area and someone should be able to brush teeth or shave without someone's junk hanging out. If it is a policy - enforce it. As someone who grew up in Dorchester, I treasure the gym - and love the steam. The gym serves a diverse population and does it extremely well.
I absolutely love the exercise classes at the Y. The classrooms are beautiful, fully equipped, and kept in great shape. These spaces and instructors motivate me more to come and get a fun workout.