I spoke with two different staff members and both were very knowledgeable and helpful. I wanted to purchase a bike rack for my car and was starting my research at the Machine Shop. I am new to the area, drove by the Machine Shop and decided that is where I was going to go first and I am glad I did!
I appreciate the help from telling me where I could go to get my rusted-on ball hitch removed to explaining the bike rack options, and then installing the rack I bought. Thank you so much!
The customer service is excellent and the repair service is amazing and the products are amazing and I just can’t say enough about it. The location is perfect and I would highly recommend it to anyone that is in need of some bike repair or products.
I really appreciated Ruby's service and help finding a bike to meet my need and then to help me be able to purchase thru Budget. She was helpful, knowlegable and positive
Brandon listened to what I was looking for, recommended several options and didn’t push me towards the more expensive bikes. Great experience, he’s the best.
I like the whole service set up where you can just bop in for a tune up while on a ride. Which leads to other sales, like my helmet and water bottle purchases!
Service guy helped very quickly and was very nice. He found the part I needed and got it to me promptly. He was in the middle of prepping a bike for sale and still helped. He walked me to the register to make sure it rang up correctly and I was out of there. Very happy with my visit.
This latest tune-up is the best I’ve had to date. Historically I always need to come back a second time because my clutch starts slipping shortly afterwards but it has been rock-solid.