Would definitely recommend again but was bummed to learn that helmets were not automatically part of the rental fee. They usually are but I did not double check in advance and only heard from an attendee
the tall blonde lady helped me out a ton. came in with my dad's old road bike looking to get it road ready and the help picking all sorts of equipment out along the way was much appreciated.
We purchased a new bike for our granddaughter this past weekend. So appreciated how Jen interacted with our 13 year old granddaughter. She took time to listen to her and then made suggestions of what would work best for her. Great job Res! So appreciated.
I get several bikes serviced. The technician goes over bike before service to tell you what they think you need. Very thorough.
The sales people good. Have purchased 3 bikes from Machinary Row
Michael, Brandon, and Austin were all super polite, friendly, patient, and helpful as I went through the recent process of test riding various bikes and procuring my new Trek e-bike. Thank you I also greatly appreciated the trade in policy with my old bike.
Your products seem to range from average to above average quality and pricing wise. Which is, just fine. Your employees are your shining star. Everyone has always been so personable and friendly that I want to take them home with me. Seriously, great and knowledgeable mechanics. Great location. Unusually quick service. This is my go-to neighborhood bicycle store.