Machinery Row

June 9, 2025

J.P.

Employees are knowledgeable and accommodating. I didn't feel self conscious or out of place coming in with little bike knowledge.

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June 8, 2025

K.P.

Staff was extremely knowledgeable and helpful. Answered all my questions

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June 7, 2025

J.S.

Staff responds well to my questions and actually teaches me about my bike.

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June 5, 2025

K.L.

Derek helped me greatly with my bike! I needed new cleats on my shoes, but he looked at my bike and saw that my front skewer was doing something it shouldnt be doing.. to be safe I got a new skewer! holding on my front tire is a pretty important thing so I am glad he took the time to notice that!

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June 5, 2025

P.C.

They had the trek bike part that the trek store did not. Met me at the door, got the part right away , and tried it to ensure fit. Very good.

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June 5, 2025

T.S.W.

Service dept was very informative about what was needed and advised me.

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June 5, 2025

S.R.

Friendly, knowledgeable people!

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June 5, 2025

L.L.

Great service depart.

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June 4, 2025

S.L.

Friendly responsive

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June 4, 2025

Z.E.

Purchase was easy. No pressure. Solid experience and I dropped almost $4k on a new ride.

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June 3, 2025

B.T.

The truth is that this is the first time I've bought things for my bike and I'm really fascinated because they have a very nice service. The mechanics serve you wonderfully and they look for what you really need. Personally, I would fix it 100%.

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June 3, 2025

J.S.

Sales person

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June 3, 2025

A.L.

Everyone is very friendly and approachable. Even for a novice rider like me trying to get better.

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June 3, 2025

M.H.

The service was great—everyone was very helpful. Jacob made this the easiest and smoothest process. He was very knowledgeable.