We love our new bikes! When we went to pick out the bikes Jim (I really hope I’m remembering his name correctly) was extremely helpful. He gave us a ton of information without being overwhelming, he let us come to our own decisions without inserting his opinion, and was very patient with us. Absolutely no pressure to make the sale which I really appreciate. When we picked up our bikes a few days later, Mike (again I really hope I’m remembering his name correctly) gave us a tutorial of all the functions of our bikes, proper storage of the batteries, and a step by step walk through of installing the bike rack we purchased as well. 10 out of 10 would and have already recommended friends to do their bike shopping here!
Hands down, the best bike shop in town if not this part of Michigan. I have been a customer here for at least 5 years and can always rely on their expertise and exceptional service.
Yall were really friendly, informative, and professional each time I was there. You guys set a good timeline and gave some expert information on proper riding and uses for the bike I purchased. Much appreciated.
You guys are great. Always greet me as soon as I enter the store, promptly address my needs and usually finish with my bike early. Cant ask for anything more.
Professional and courteous service from the time I stepped into the store through the time I walked out with the ebike, including help with loading the ebike into the back of my F150. Thank you again Team Macomb Bike...