I am very satisfied with Madison River Propane, my only complaint was that I did not receive a paper bill for my tank rental. As soon as I realized that I owed I paid it promptly.
The staff is always helpful and very customer oriented. I particularly like the tank monitor which generates a ticket for a tank fill whenever the tank reaches a certain level. I also appreciate getting the bill from the driver when the propane is delivered. I know exactly how much propane was added and what I owe.
Thank you
It is always a joy to have Madison River come by to deliver propane. Your staff and delivery drivers are awesome! They come out with a smile and do such a great job. Never once had a problem. Will always recommend it to all
Madison River propane was so easy to work with. They came out to our cabin in a very timely manner and was knowledgeable and patient w us and had the best price per gallon. Thankyou again.
My call was returned very quickly and they delivered in a timely manner. The people that work in Columbus are very knowledgable and always willing to help.
For starters…. Sharon, who answers the phone has fantastic customer service skills. If I had a business where ai needed someone, I’d steal her. Then in February we tried to get a delivery and our road was too slick. So the delivery guy walked to my tank and checked it and it did have enough. I’m overwhelmed with the service there. And I tell EVERYONE.