It's really good to have excellent employees providing customer service, but many of us on fixed income are much more concerned about the cost of propane than anything else. Always try your best to reduce the cost of refills to your customers and make this the number one priority of your business.
Thank you so much for delivering so quickly and discovered our empty propane tank. The driver discovered a leak and checked interior of our place - we were hours away in another part of the state. We very much appreciate your help and excellent customer service. The driver was great as well as the manager who coordinated the process over the phone. You saved our bacon and the concrete slab with radiant floor heat did not freeze. Thank you!