Love to come into the store and be greeted as soon as I step in. The people who work there are very cheerful, respectful and don't try to hurry me out the door. I also like the fact that there is usually a ca (or two) that I can interact with.
I think the staff is really knowledgeable. They help me find the correct harness and fit it. I have always been asked how they can help. They make good recommendations (Harness). And you know you can trust them because if they aren’t sure how well it works (a teeth cleaning toy in my case) they are honest and say so. I also like that with chuck and don’s that a return is available if it doesn’t work.
We stopped in to find a fresh food for our little Maltese pup just to provide some variety for him. The store associate was very helpful and seemed to know what our pup might like. We fed him last night with his new food and he ate it right up! Job well done, Chuck and Don's!
I no longer have pets myself but I buy holiday treats for the other dogs in my family. Most recently I bought birthday treats for my neighbors’ dog. Your whole store is so well kept & it’s fun to see all the new things available for pets - besides food.
The staff is very knowledgable & friendly so shopping is easy.