First that the service providers speak English. Second that they are friendly but efficient. Third that I don't have to feel I need to be here to check on what they do. I know they will do what they came to do--clean!
I appreciate thatJill came along to introduce the team and to review the needs we discussed during the set-up interview.
Happy to have three team members who worked so well together, who were all diligent, friendly, ...felt rather like members of my family...all were English speaking and alert.