Adam was enthusiastic over the phone so I payed the shop a visit. I dealt with Scott and he was awesome!! Had knowledge of the sport and recommended a couple of bikes !! I purchased the Trek and been really happy riding the last two days🚲😎
Scott is what brings us back every time. We know he carries good product and matches us up perfectly with the right bike and products every time we visit. Their service department also goes above and beyond in helping you out when needed. I've bought my bike in their plenty of times unannounced, and they always strive to fix me up and get me back on the road that same day. We live in Paso Robles now and we will still drive all the way to Santa Maria to go to this bike shop, whether its for a new bike, or bike products, or for a fix. They're honest and trustworthy and that is what kept us customers for over 30 years.
The staff members treated my family and I very well. I went in to have some service completed on my mountain bike and ended up purchasing a bike for my son. The staff was attentive to my son's needs/wants and addressed him directly. Oftentimes adults gloss over young children and speak directly to the parent. I believe the way the staff treats it's youngest visitors, especially those without the buying power, says a lot about the staff's people skills and general courtesy.
Again, many thanks to the entire team.
I have only good things to say about the staff at Main Street. They take the time to get to know each of their customers and always try to treat everyone as a friend first. They do a good job of keeping the store stocked with products and are very fast to order something that they do not have on hand. Thank you.