Always welcomed into store, my visits were for service. Staff was great at taking my request and giving me a time frame to complete task most times was told 7-10 days. The three trips I made it only took 2-4 days for a call that they were done. They were fun and funny discussing my issues I enjoyed being there.
Bob was excellent, as all your staff are. Dylan took Alvin’s bike right in. Such prompt service with a smile. Jeremy was able to get my AXS component to roll back and update, as I was having problems doing this at home. As always such great service and products!
Coming from working at a pro bike shop where we strived on quality work and customer service and have been a top 100 dealers in the U.S. I would highly recommend this shop. I needed a pair of cycling shoes they had a good selection. I may have spent a little too much for my need(needs vs wants)but I’m glad I did. Nick was very knowledgeable and helpful, great customer service. It reminded me of the shop I worked and managed.