The techs were very helpful and everyone was polite. I think the upway offer was quite a bit low, but that is how they make profits. Not sure you can improve that. I was frustrated with my 1700 miles on a 2000 + dollars bike costing me quite a few dollars in the end due to the self destruct of a headset bearing that had to be bad from the manufacturer of this bike. Could you guys prevent this by inspecting headset bearings on receiving the bike from Aventon? Maybe you could, I don’t know.
The only other thing is that when we left with the bike, we didn’t get the bike lock and whatever else was in the kit. We got a box, but didn’t check to see what was inside. It’s a long drive back to your shop from Porterville. The other thing I noticed is that you charged $65.00 for shipping. I don’t understand that charge because Aventon ships free.
We had a good experience in your shop with you guys. Thank you for your assistance in the new bike purchase and for helping us load it up as well
Well, there's nobody else around that are as good as you are! You did a swell job getting my bike back on the road. Your staff is great and the performed work was better than I had imagined!
Thanks
I had a great experience with my first purchase here! The staff was very friendly and helpful, and it was really easy to reserve the bike my son wanted online. He was able to get the test ride he wanted, and the staff was also great about recommending accessories and other items he may need.
They even gave us a little printout with some ideas for things he can ask for for Christmas to help complete his bike setup, which was really helpful.
Everyone was very knowledgeable, welcoming, and easy to work with. This was my first purchase here, but it definitely won’t be my last. I’ll be coming back again!
This is my second time at Main Street Cycle. I had mixed feelings about my first time. The service was great, my bike was touched up VERY clean. My original problem was where I had some minor difficulty.
So my second time there, looking for a new bike. Service, consistent. They were just as awesome as the first time. I ended up buying a new bike, very hard decision since the bike he was showcasing was incredible.
They were informative, 4 of them pitching in on different areas. I think even the owner who was super cool was talking to me and he had errands to run.
The bike was polished and wiped down before leaving, they loaded it the car.
Their attitudes were all genuine.
Great place!
The whole team has been great to deal with. For those of us that are new to the cycling world these guys have made the experience painless from the sales to the shop and having the bike fitted. Super happy with my new bike.
I had a flat tire on my Aventon Abound ebike Monday night... Worse yet, it was the back tire... i had a very important meeting the next morning and only my ebike as my transportation... Carlo took my ebike first thing, changed it out and had me on the road with plenty of time to spare.
Extremely fast and competent service.
He also noticed my brakes were on the verge of failing, so replaced the pads as well.
Great store... amazing service. You definitely get what you pay for here, and more.
Thank you guys!
Carlo was great. He’s done a good job for the past couple of times I’ve brought my bike in for repair or with questions. I’m confident leaving my bike with him. He’s also very clear about what they can’t do. Also, I just had my bike cleaned and chain lubed, and it looks great. I think the price was extremely reasonable.
Scott and his crew of bike experts are always taking care of my maintenance needs. They are all very knowledgeable, professional, and all around great people. Always have no doubt that any issue I came in with will be resolved when I pick up my bike.