Main street cycle is hands-down the best bike shop I’ve ever been to. The staff is extremely knowledgeable and helpful. I feel privileged to have been invited to ride with them and I consider it one of the best things I’ve ever done walking in their door. Because I have met like-minded cyclists that are willing to help me become better and the sport. I also appreciate that when I need a product they will order it and let me know when it is in. The owner of the shop, Scott Clark, truly cares about all of the people walking in that door. And he does all that I can to help them meet their needs.
The products are important, but more important is the customer service, which with your personnel it is top notch.
Thanks for promptly getting back to me on the estimate for the repairs on my road bike, unfortunately I had to part ways with my bike. I will return at a later date to purchase a new one at your shop.
Jose De Leija
The service is spectacular! Everyone I have talked to has been knowledgeable, friendly, kind and helpful. Best of all, they didn’t treat me like a “girl” (you gals know what I mean). I have, and would recommend them to anyone needing a bicycle or repair work done.
I don't remember the name of the man who waited on me , but he couldn't have been more helpful.
He answered all my questions. He also made sure he had all the parts to replace my seat before I left my bike there. The bike had been sitting for a while and he suggested a tune up.
He noticed the front tire was flat and suggested replacing the tube but the tire wouldn't need replacing. He said even though the rear tire was low (not flat) the tube and tire should be okay.
I appreciate the fact that he didn't try and sell me things I didn't need.
I was completely satisfied. Thank You for the great service.
Asked twice to be called with a diagnosis before repairs were made. Was charged for a new chain without prior approval and I have an extra chain which would have taken care of the repair...
Nice people but a little disappointing as it’s my first visit and directions were not followed...