The staff was very knowledgeable and helpful when I went in to pick out a bike. Although, the bike I chose was not in stock, the layaway process was easy. Since the bike was a gift, I was given a complimentary Main Street Cycles t shirt so that I had something to wrap up :) I was notified when the bike arrived and again once it was assembled and ready for pick up. I know they are just a phone call away if I have any questions about this purchase. I was so happy to support a local business. I'm so glad I purchased the new bike at Main Street Cycles. I would highly recommend them!
The staff was very knowledgeable, friendly, and easy to work with. Didn't pressure us into more bike than we needed. This is our third bike from Main Streed and we will definitely come back the next time we need one.
I liked how they checked out my bike first before letting me know what kind of service I’d need for my bike. The gentleman was very thorough when evaluating my bike and that made me trust his recommendation. The estimated turn around time was almost 2 weeks and that expectation was set early on during my interaction. I did not have a problem with the turn around time. I was pleasantly surprised to receive an email and text that my bike was ready for pick up after 1 week. Very easy process when coming to pick up my bike. I was in and out in just a couple of minutes. Great experience all around. Thank you.
Adam in sales was great in helping me find a perfect bike and Nick is an amazing customer service tech with deep background information on bikes. He helped me and my family purchase with confidence two bikes yesterday for my girls and he was kind enough to deliver them to our house after work in SLO. We are a very satisfied customer family and will be back soon for tune-ups and accessories... maybe even an evening ride I was told of. Thanks again!!!!!