Service on my bike was excellent. They helped make sure I was ready for the triathlon the next day. Service when asking about nutrition for the race was also helpful. Really appreciated the staff getting me set up!
Service was great! Got a lot of good information from the salesman (forgot his name, sorry!) and the owner came out to double check that several bolts were tightened correctly on his day off really appreciate that.
I was able to talk to the technician. I was allowed to be in the service department. The technician presented himself when I picked the bike up. The invoice is thorough. The service area is clean and well manned.
Your team took great care of me. They dealt with my broken bike and handled everything with trek to replace it and I couldn't be happier. I 100% will only go back to Maplewood from now on.
Erin was extremely helpful and took time to assist me in finding a bike that fit, was in my price range, and made me smile. Yeah! Baja yellow!!! I returned to Maplewood and bought my bike rack there too. Erin helped explain options and demonstrated how it worked and I left the shop happy a second time. Females on staff are a huge plus!
Quality of service is excellent, techs take the time to discuss what you want, any issues you are having and provide options to meet your needs. Everyone is friendly and very helpful.
Maplewood cycles is a first class bike dealership, very professional sales staff and knowledgeable mechanics. Showroom and service dept. is very well stocked. Maplewood was highly recommended to me and I would definitely recommend them to anyone.
I had a issue with my bike I couldn’t figure out and Maplewood cycles got it sorted out, problem solved!
I was looking for the new Trek bike pump, but was unable to come in that day to get it. They kindly put one on hold for me, and I was able to pick it up the next day.