Sales person described the pros and cons of each bike carrier, demonstrated how it worked and mounted it on my car.
I am completely satisfied with the service I received.
Exceptional service in figuring out and delivering the best options for all manner of bike issues! Chris and John are both incredibly patient, helpful and accommodating. I’ve learned a lot from them and become more knowledgeable and a better rider and bike owner!
John was absolutely fantastic. I visited multiple bike shops, and while everyone was friendly, John stood out as the best in customer service. I came in looking for entry-level mountain bikes, and instead of rushing me into a sale, he actually sat us down, listened to our needs, and made sure we were fitted properly to the bike before even doing a test ride.
He went the extra mile by adjusting the bike to fit us physically before we took it out, which made the whole experience so much better. The time and care he took made all the difference, and it really showed that he wanted us to have the right setup—not just any bike.
The overall experience was fantastic from start to finish, and we’ll definitely be returning. Highly recommend John if you’re looking for a bike and want someone who truly cares about getting you the right fit.
Maplewood Bicycle is what every bike shop should be. Welcoming, knowledgeable, well-stocked and great service technicians! Whether you’re a novice or a seasoned cyclist it’s the best place to get gear or repairs.
So far my experience has been with accessory sales. I like the variety of in stock high quality clothing and protective gear. I also like that they carry the Trek product line.
Our family has been shopping at Maplewood Bicycle for 30 years. We come back because we know that you have subject matter experts that know how to provide great customer service. We trust your advice and want to support a Maplewood business. Thanks you!
Very friendly and helpful salesman. Prices a bit high, but that's probably typical of bike shops these days. Will definitely buy my next bike from you guys.