I never grew up with a "neighborhood bike shop". it's honestly the best thing. My daughter picked out a bike there, and we did a 10mi ride to go pick out a water bottle and cage. doesn't get much better than that.
Had a big tune-up on my bike. The crew at Marblehead Cycle are skilled and professional. They did exactly what I was looking for with my ‘refreshed’ bike. Highly recommend.
Everything I may need is or could be available. Time and effort are just always available even
with my rather old, rusty 2-wheel relic. Dan and his co-workers don't openly grumble trying to work with or around rusted parts and will do all they can to make the bike usable.
I was able to order a unique rear rack product online for a very good price. The service was outstanding. I'll definitely make a point to go to the brick and mortar shop someday!
Having a local bike shop, that knows their industry and customer needs is helpful, but truthfully we can purchase a bike or accessories anywhere but the service provider is what made the difference during our visit.