Everyone is so friendly and it's a great atmosphere in the shop, which is why I always come here for help. This was especially the case with my last visit so thank you! I came in for a tube replacement for my back tire after it had gone flat and the service was done right then and quickly. When I got home, I noticed that the tire was popped off the rim in one 6" section. It seemed like the tube was over-inflated so I aired down the tire, put the tire back on the rim and pumped back to the PSI range on the tire and it worked great.
The entire transaction was easy and laid back. Dan is knowledgable and gave me options. He was not pushy in trying to make the sale. Very easy all around
Very knowledgeable bicycle professionals.
Familiar with new cycling technologies and equipment while maintaining their ability to guide and implement servicing of well-used, but still-loved models!
They’re all willing to go above and beyond the call of duty to help!
Thank you so much for my new green Townie - such a major improvement over the old blue one I had!!! I appreciate having it by Labor Day weekend - thanks so much!
Friendly and knowledgeable staff. Went in for a tire repair and it was fixed and ready well before the date quoted. Also helped me with a new saddle and handlebar grips and answered my questions without any hard sell.
Timely, respectful and never tries to upsell. The lack of pretention in a bike shop is what sets the great from everone else. I used to go out of the way to Cycleloft in Burlington because they apply the same service model. Now I don't have to drive to Burlington !