Had a big tune-up on my bike. The crew at Marblehead Cycle are skilled and professional. They did exactly what I was looking for with my ‘refreshed’ bike. Highly recommend.
Everything I may need is or could be available. Time and effort are just always available even
with my rather old, rusty 2-wheel relic. Dan and his co-workers don't openly grumble trying to work with or around rusted parts and will do all they can to make the bike usable.
I was able to order a unique rear rack product online for a very good price. The service was outstanding. I'll definitely make a point to go to the brick and mortar shop someday!
Having a local bike shop, that knows their industry and customer needs is helpful, but truthfully we can purchase a bike or accessories anywhere but the service provider is what made the difference during our visit.
The employee who assisted me was great! Very helpful and willing to spend the time to make sure I got what I wanted.
The downside was the amount of inventory was small.