I thought I was supposed to receive a training on how to set it all up and the appointment I had for the training I was asked what I wanted help with. Not much of a training. Especially if you just bought this program. You think you should actually be trained everything. Not asked what specific things you want help with when you haven't used it before. The customer service is very good at answering questions but if you set up a training with a customer it's usually to show them specific things they should know, it shouldn't be to ask them what they have questions about. If you just got this program I'd think you'd have questions about everything and even things you don't know about because it's a brand new program to a new buyer.
Combines the marketing and prospects with both lead tracking and a production module for once someone is a customer. Can handle multiple jobs for the same customer through the addition of another inquiry.
The knowledge and availability of your tech staff is amazing. I was a new user as of 8 days ago and now I feel like a pro. The class that I was given while talking with Travis answered all of my questions and helped me to streamline my office operations.
Clear View Exteriors
Market sharp is perhaps one of the best values of any program available to contractors. I am beyond satisfied with this product I have tried several different CRM programs in the past and nothing can beat market sharp from the standpoint of efficiency and professionalism. The amount of follow up work that market sharp automates saves me hours during the workweek and provides my customers with up-to-date information on their project as well as professional looking emails. It is easily The best decision I have made for growing my business. In the one month I have used it I have seen dramatic results in every facet of my business from follow up to scheduling to closing percentages.