Brett was awesome to deal with. We are "newbies" when it comes to e-bikes, and Brett took the time to explain all the differences between different types of e-bikes. He also answered any questions or concerns we had. We even tried out a few types around the store to get a feel for the ride and handling. We never felt rushed or pressured to buy. Even though the store was busy, Brett made us feel very comfortable with the whole experience. If you are in the Southampton area go pay them a visit. You will be greeted with professional assistance and friendly staff.
I bought a used bike at the bike auction and was surprized that there was no Martin's sticker on the Townie. I like to advertise local merchants.
However, I always receive the best service at Martin's.
I always recommend and remind my Kincardine friends to shop local at Martin's!!!
Wish you were open till 4 pm on Saturdays in the summer or even a few hours on Sunday.
Just my two cents.
Staff very knowledgeable and they go out of their way to help you and make you a happy customer we took two friends in and they also bought two bicycles they were very impressed
Knowledgeable staff, and great array of products. The one thing I would like to see and I thinkwould be profitable for you. Lower end electric bikes for purchase. And adding electric scooters to your rentals.
The personalized service . I had an issue that other bike stores were not able to fix. Brent's attention to detail, knowledge and willingness to take the time needed to find a solution did the trick . Bike is back working and better than ever.
Thank you
The staff member took the time to go over different bikes with us that we were looking at. Answered all our questions. We were able to take the different bikes for test rides. hey were they to help and no pressure to buy.
Was not sure what bike we wanted, so had gone in a few times and each time staff was able to answer my questions.
Staff are very helpful and pleasant.
My bike was ready to go home the same day.
My recent purchase of a Trek Verve+ 2 is my fourth bike purchase from Brett Martin over the years. Brett always has time to lend a hand or discuss bikes and accessories. I appreciate his knowledge and product line. We’re so lucky to have his bike shop in Southampton.
Thanks Brett!