Very Knowledgeable and always willing to offer help. My wife and I appreciated the detail descriptions and reasons behind making the choice for our daughters first bike. Most likely going back to buy her bike.
Placed the order over the phone and was able to have it ready to go at the agreed time. Added additional items at pickup.
Martys Randolph and Hackettstown will be our go to primary shops.
My Roscoe was serviced exactly according to schedule. The technician who took in my bike was friendly and provided an emailed quote within a few minutes. The bike rides great! Thanks again.
Tom sold me an odometer. I took it home and couldn’t set it up. Brought it back with my bike and Tom set it up. Also gave me a tutorial on my gears and riding in general.
The man is great . Big asset to your company.
Tom and Michael provided excellent service. They provided a thoughtful explanation of the problem with my bike, and how they resolved the issue. I will definitely teturn to the Hackettstown store.
Super helpful and informative staff. Happy to answer any of my questions as a new person to mountain biking. I drove 2 hours from PA because they were the only ones that had it, but it was totally worth it. Shipping option would have been amazing, but I understand that's hard to do with a setup bike, and I can't knock them for that one bit. I bought new pedals, some tools, and grips, and they didn't even charge me to throw them on. Would 100% recommend. Feel free to open a location in PA!
I went with my wife to get a bike for her. We knew the bike we wanted, and knew that you had it in stock. The people who helped us were very knowledgeable, informative and friendly. An excellent experience.
You always have a good selection of products in store, and the staff is always super helpful. I've been to three or four different locations and have been happy every time
Tom is great with quick communications & turnaround. We bought our Trek Verde Electric Bikes in 2019 along with the Thule bike rack & several accessories for the bikes from Marty’s Reliable Cycle in Hackettstown, NJ. They are always consistent with a professional staff, they share updated & helpful information as well as top notch expert services. Highly recommend!! Thank you!