Marty's Reliable Cycle - Randolph Googlemaps

   5147 Reviews
1164 Route 10 West
Randolph, NJ 07869
9735847773
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Recent Reviews:


Clear communication and messaging when the bike is ready to be picked up.
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Very customer friendly and knowledgeable. Didn't try to upsell or take advantage.
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Knowledgeable and friendly staff.,Quick service.
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Personal attention and concern from all.
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Very polite, knowledgeable, and no sales pressure.
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The staff and how educated and helpful they are when purchasing a bike!
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Everyone at the Randolph Store were very helpful and professional.
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Loved the service and helped us find the perfect bike for my son.
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Eric was really helpful taking care of our two bikes. He did all of the adjustments while we waited.
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There was a nice selection when I was there. I forget the guy that helped but he was easy to work with.
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Marty’s Randolph has the best mechanics. With Craig’s retirement, the special order process lacks a focal point for information. While making a mistake on the stem seemed like no big deal to the Marty’s staff, I estimate it will cost ~1.5 hours of my time to make (2) otherwise unnecessary trips to the store. I am very busy both professionally and personally and earn 40-50% of my income based on incentive compensation. Therefore, in addition to the inconvenience, making extra trips can have a direct negative financial impact, representing an extra cost to me.
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Associate took the time to help me find what I needed and explained features and possible issues with my specific bike. He was friendly, very knowledgeable, and helpful. Could not resist more
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Very easy to Drop Off/ Pick Up a bike for service. Staff is very attentive and spends time explaining answers to your questions.
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Friendly helpful staff
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The team at Marty's took care of a repair of an older Schwinn Airdyne exercise bike for me. Their customer service was excellent and the repair cost very reasonable. I will definitely return to Marty's in the future.
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The bikes are great and the staff is great. We were easy customers when we recently visited (knew we were going to buy) but Jesse spent all the time we needed and was friendly and knowledgeable.
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Excellent repair service as always
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Jeff was great! He’s very knowledgeable, friendly & helpful in determining the right size bike for my son. He even had recommendations on some accessories that were also purchased. Overall, a great experience from intro to purchase. I’d highly recommend Marty’s if you’re in the market to purchase a bicycle.
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Got the silver tune-up this past week. Bike was ready in 1 week, just as they said it would be. Looks very clean and ready to go!
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Very helpful, fixed the mysterious noise
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