Marty’s is a full service shop whose staff is really knowledgeable and helpful for just about everything you need. Ask any question or tell them what you need and you will get a solid answer.
All around pleasant customer experience. I was greeted in a friendly manner and treated as a valued customer. My bike was looked at promptly to assess its condition. The cost and time to perform the service I requested and for a couple additional issues that were identified was transparent and very reasonable. I was very pleased when I received the text message that the
job was completed way ahead of schedule. I found Marty's Reliable Cycle in Randolph both forthright and technically highly competent. I definitely would recommend them to others for professional and courteous service.
Jake was professional, detail oriented, provided the construction and innovation about the product, was personable and most comprehensive.
Marty & fam would be proud.
An authentic brand that has remained true to the mission!!!
I like your shop. I've been using your services for years. The shop itself is clean & spacious.
The people who work there are into riding. Joe Monga recommended me years back.
Marty's in Randolph is very responsive to the needs of this customer. Their pricing is fair and reasonable. They are truly professionals. Keep up the great work.
Your people are very helpful and patient in providing information on products. The recent workshop showed us how to fix flats. I was able to put that to use at the shop under supervision when I purchased different tires and tubes for my Domane. They gave helpful hints to make the process easier.
Product in store are displayed in a clean, well-lighted space. Selection is impressive. Service is expert and comprehensive. Personnel are courteous, professional, informed, and engaging. Testing area is immediately available.
Have bought a bike from you before.
Sunday went to Randolph store to buy cleats and pedals. Jesse was very friendly and helpful and took the time to walk me through the installation process.
Much appreciated !
SJF
We loved working with Marty's.
There was no high pressure sales, the salesman took his time with us and we were there twice before making a purchase. He was very knowledgeable and patient with all of our questions as we are new to the biking world.
I would highly recommend if you're looking for someone to take that time with you and no pressure sales this place is for you! Couldn't be happier :)