Given that I am not a hard core cyclist, it can be intimidating to bring your sunny day cruiser in to be serviced and tuned up. The staff were very warm and welcoming, and very knowledgable. The estimate ran true. Staff helped me get the bike into the car on pick up. Highly recommend them!
I am a huge fan of Marty's and see it as a premiere community bike shop. Michael kindly fixed my bike on the spot (derailier (sp) cable and chain) and I was on my way. This does not happen at outdoor shops and factory owned shope.
I brought my bike in for a tune up . The person in the front checked my bike out and told me what my bike needs for repair. He was very knowledgeable and courteous. I picked my bike up after the repairs were done and very happy with the service.
Marty’s has been unbelievable in getting my bike ready for a triathlon! Everyone is incredibly helpful and I genuinely feel supported and taken care of the minute I walk in the door! I recommend them to everyone!
Provided me with expert advice, with step wise approach to find the appropriate solution. And, it worked. Also service technician indicated that they ordered me a special part needed for my bike computer...since the my changes meant the bike computer needed a special adaptor. Truly professional.