Mast family Culligan has been extremely easy, professional, and all around a great group of people to deal with. From getting my water cooler and osmosis system 5 years ago, to my new well equipment now. Easy to get ahold of, and always there is we need anything.
the sales rep was great and the installer was fantastic. service could not have been better. our water tastes much better and the yellowish tint is gone.
I do have a concern however. the whole house carbon filter is VERY NOISEY. and the toilets flush much louder too.
can anything be done about that?
thanks,
[FIRST NAME REMOVED]
I have Culligan undersink RO system and a softening system in our condo in Florida.
I also have a full house RO system and softening system in our home in Michigan.
I love Culligan and cannot imagine not having both systems!
The system for ordering bottled water works well.. delivery is always when anticipated and expected. I have been a client since ~ 1992 and you have always been reliable!!
I called for an appointment to have someone come out and make recommendations and give us a price for an in-home water system. I received an email and phone call from Abby Mast within an hour and we set up appointment for the following week that was convenient for me.
Abby was on time and was able to show us our current water quality and make recommendations to improve our water quality. We agreed on a system, and she was able to coordinate the installations later that week. From our first phone call to installation was one week. Abby followed up to be sure we were satisfied with the installation and that everything was what we had agreed on. The installer, Carlos, was on time for the installation, explained exactly what he was going to do and did an excellent job in installation. He cleaned up after installation and went over the entire system to be sure we understood how it worked. Total installation time was about 3 1/2 hours. The concern for total satisfaction and exceptional customer service was the attitude of both Abby and Carlos. I would highly recommend Mast Culligan to take care of your water issues.
The products we got installed have made all the difference in our water quality.
The service was amazing, both Tylor and the gentleman that installed (I think Carlos) provided excellent customer service. Everything was easy and quick!
Brian W. Is my delivery tech for 5 gal. Bottles. Great guy, Great Attitude,
There When I expect him. I never need to worry about deliveries.
I am checking e-mails and I turn around to see him with a WAVE when I
Hear him open the screen door to drop off my bottles.