I HAVE LEFT NOTES ON THE SALT CONTAINER THAT WANT THE CONTAINER FILLED WHEN THEY DELIVER THE SALT. AND THEN LEAVE TWO EXTRA 40 LB. BAGS FOR THE LATER.
THE LAST DELIVER THEY JUST LEFT THEE BAGS AND DID NOT FILL IT.
THE ONLY REASON THIS IS AN ISSUE IS THAT I AM 91 YR/ OOLD, LIVE ALONE AND CANNOT LOAD THE SALT MY MYSELF.
SO I WILL HAVE TO WAIT TILL SOMEONE YOUNGER THEN MY NEIGHNORS COMES AROUND TO FILL IT. I AM UPSET BY THIS.
Lance was absolutely great. He genuinely cares about the work he does and about solving the customer's problems. He's extremely clear and thorough in his explanations. He even answers questions after the sale, and does so immediately. I'm very impressed.
The install crew was knowledgeable and polite. Did everything according to schedule.
I love that you service your products regularly. It is such a help to have someone take the heavy bags up and down the stairs and check the unit for me. You are always on time you come the day you say you’re going to come because I plan for that. I usually have to take time off work to be there so I appreciate that you keep your schedule tight.
Lance was so knowledgeable about our water issues. He was also kind and professional.
We think he has solved a water problem we have been struggling with for 10 years.
We are very grateful.