Great customer service! EVERY TIME we've called in (which hasn't been often over 7+ years) our questions have been answered, our problems have been solved, and it feels like the team goes above and beyond in making things right. Thank you!
1. Customer service over the phone is always pleasant and helpful and clear.
2. Serviceman is efficient and also pleasant.
It's a pleasure to do business with all of you!
We like the consistency and quality of the filtering products that provides us safe drinking water. We also like the positive attitude and friendly and consistent service that our familiar service tech provides annually. We feel very comfortable with him in our home.
I had to call 2 times to get service. The first call was never returned as the person promised. I called the second time and I would certainly give a 10.