They greet you at the door with smiles on their faces. They help you choose the best bike for your size (12 year old). They help load the bike in the car. The personal touch means so much to me since I am a disabled grandma and can't help much.
I had a minor issue as follow-up to service at the Champaign store. I had moved closer to Sterling since the work at the Champaign store. Bryce took care of my issue quickly and satisfactorily.
Service was fast and a better price then what i was originally quoted!! How often does that happen? Usually when you pick up they raise the quoted price.the gentlemen whi helped my unload and reload my trike was very polite a d helpful!
We appreciate all the work that Meads does to take care of the Rock Falls rental bicycles each year. They are always willing to work with us in getting maintenance done on them so people visiting and locals can have a safe, enjoyable ride using our bicycles.