Fast service — plenty of workers so they speed along the lines efficiently, yet are friendly and helpful in their interactions with customers. Venue was clean, appealing, and large so it didn’t feel claustrophobic or stifling even during a busy time of day.
I have usually had good experiences at this theater. Though this time there was some confusion at knowing if I was at the right theater showing place. It was showing a completely different movie than the one I was going to see. The staff that I asked for help was confused and the line to get popcorn and snacks was long. Other than that it was a good experience.
Friendly employees, clean theaters and bathrooms! Yummy concessions with fairly fast lines and mobile ordering. Previews match the movie genre and rating. Family friendly environment.
The luxury recliners are comfortable, most of the screens are large, and the theater is very easy to get around in my wheelchair. Also the handicapped seating area has great seats with multiple sets in great positions, and I always look forward to going every time!
It does seem that the app has been updated and the rewards program is confusing. I can find my points but no longer see any option to use them for various perks. I hope that the program hasn't been discontinued!
Theater was clean and fresh, seats were comfortable, staff was friendly and helpful. Always a pleasure to watch at Centerville, been going there for years.