Some products I like and some I'm not very fond of. Jennifer is wonderful and considerate of my needs and wishes. I think your toilet cleaning product is not very effective and the kitchen cleaner for counters and stove top is too gritty for granite counter tops and my glass top stove. Therefore, I do those myself. I also don't have them do my cabinets as I have not been happy with the results in the past. They have been streaky with the oil and when I asked them to use Murphy's oil soap the girl obviously didn't know how to use it. It took be 2 hours to clean up the mess she left. This has nothing to do with Jennifer and I would still like for her to be the primary for my house. If you want any further input I will be happy to speak with someone in charge. That doesn't seem to be of much importance to the management.