Pay a better wage to retain good workers for more consistent work.
The last three weeks we have had great and very thorough service, prior to that we suffered through a worker who did the bare minimum and rushed through the cleaning with poor and incomplete results. The last two people who cleaned for us have a good work ethic and it shows.
The pay setup does not seem to reward those who put effort into the job - I scored a 10 today so the employee gets a bonus because she did a good job. A wise employee who wants to retain a good staff rewards their people as well and does not rely on the average consumer to do that for them.
was very satisfied with Jen. this new girl is less of a self starter. I will have to stay around next time and point out what needs to be done as she didn't do several things that Jen did. All in all she did a good job. I was spoiled by Jen