Basically we are pleased with the service as well as the products. The only product that we have substituted is the cleanser used on the tile floor. The rug cleaning service suggested using a product that will prevent the grout from darkening.
Everybody from my 1st phone call, the owner coming to review what services I needed and the two employees that did the work, was 100 percent! Workers arrived on time, wasted no time in getting to work once I let them know what I wanted done, no time wasted by idle chet chat, once done, was asked to looks over there work and if was not ok, they would fix it! Money spent was well worth it, am VERY happy with the end results!
We are extremely satisfied with both.
We have been customers for a few years.
The product's used in our home were reviewed by the owner/operator upon his initial estimation.
However, we would like to see them update the vacuums.
Consistency. They always come on the day scheduled. They may vary time by an hour but I know they will be there. Their cleaning routine is consistent. It's not usually a hit or miss. I know I can count on certain things being done to my level of expectations.
Your Office is very responsive and fun to talk with. I love Bessie and all the People she brings with her. I love Pa (surely misspelled but pronounced that way) and Leslie is my all time favorite. Garret is terrific and reasonable about prices. Merry Maids is a business I would always be comfortable suggesting to friends. Products used are fine but your best assets are the people that respond to my needs and beautifully clean my house!