Consistency! I like getting the same girls most of the time, they all know my requests because they review my file before coming to the house, I am never "missed", because their system makes sure someone comes regardless of absent staff.
Great job. Moving out was made a lot easier and you didn't complain when we ran behind getting everything out of the house and out of your way. You just worked around us and brought in extra help to finish the job. As I said GREAT Job.
Everything is clean at once. I trust my team to keep track of what needs to be done so that I don't have to. The office is always gracious when I have to make a change in my schedule. I have used Merry Maids in several different states and the consistency has been impressive.
We've been using Merry Maids for over a year now, and the cleaning staff and the office staff have always been polite and professional. When we've asked the cleaning staff for little extra spots of cleaning, they've happily cleaned up beautifully. For example, in preparation for Hurricane Matthew, we moved plants from the patio into the condo, specifically into the bathtubs. The plants left quite a mess, and the cleaning staff did a beautiful job of removing all the sand and dirt from the tubs and the floors. The staff is always prompt and I can count on them to do a great job. Well done, Merry Maids!
Overall, they do a pretty good job. However, I found myself having to show them where they missed major items in general cleaning. Example, the top of the TV cabinet upstairs. I liked the job that they did as I was quite impressed overall at the general cleanliness especially the shine they left on the kitchen sink! It's never looked that shiny before.