Fairly consistent quality of cleaning and consideration of the customer's special (unique) requests. They are now cleaning kitchen chairs more thoroughly and moving lightweight dining room chairs to vacuum the rug. I like that they always use a damp mop on the sunroom tile floor and clean the window tracks on a rotating basis.
I appreciate that they wipe down the front storm door glass as they leave (most of the time).
I would give a "10" if they took one last look in each room and straightened towels, books, magazines, rug at bottom of basement steps, etc. Cleaning is the first step; making a room look neat is important, too.
Also important to me is, being sure the bottom sheet is snug in the corners, and the mattress skirt is gently smoothed out. That is often, but not always, done.
The reliability and quality of work from the staff as well as having the same consistent personnel. Especially wish to commend "Brittany " and her partner on last week's visit after a 2 month absence (per our request). We walked in to a remarkably clean and fresh smelling home!
It was lovely and so appreciative of their efforts!! [FIRST NAME REMOVED]
Well Miss Brittany is awesome and does a great job at our shop.the place is clean and smells good, the trash's are emptied, and she get's it done quickly so that it doesn't hinder us running our business.