We look forward for Yolanda coming every other Thursday.
She does a terrific job and makes house a clean place to enjoy.
Love the way she does our bed, sheets and blanket so straight and comforter and pillows looking so good.
We can just relax and enjoy until we get careless and let things go. We are messy to be adults.
Thank you for Yolanda.
I sent the letter of commendation below to Mr. Hawkins, Merry Maids - Marietta GA franchise owner:
Merry Maids – Marietta, Georgia
August 7, 2017
RE: LETTER OF COMMENDATION FOR CaSANDRA & CANDICE CUSTOMER SERVICE REPRESENTATIVE
CaSandra, Candice and you, as the franchise owner, are to be commended for your level of customer service above and beyond the parameters of office manager, field service representative, and business owner, especially in a high demand, appointment oriented environment.
On July 31, 2017 I called your office around 9AM for a same-day appointment to provide a “deep clean” service for my son, a recent college graduate, who shared a 2-bedroom/2-bathroom apartment with other college students. Needless to say, the place was in need of service in order to be inspected by the property management personnel by 6PM on the same day. The job was too big for me to handle.
When I explained the situation to CaSandra she sprung into action and made room in your busy schedule. She dispatched Candice and you (Mr. Hawkins) to clean the apartment and professional clean the carpets in the 2 bedrooms. Candice cleaned with precision and continuously asked me to inspect her work to ensure customer satisfaction.
When the management representatives showed up they commented that they rarely find an apartment in such great move-in condition! One representative commented on the cleanliness of the carpets.
If your attention to detail and dynamic service is indicative of the quality of the Merry Maids organization then you have won a repeat customer!
A Sincere Thank you,
A Merry Customer!
I have had a very good experience, but this month I did have to dust some of my furniture after the lady left. I do like the products, they make the house smell good and my kitchen and bathrooms always look good and smell great.
I especially liked the attention to detail with regard to dusting, removal of cobwebs, ceiling fans, even light switches. Personable and friendly. Products used left my house smelling clean and fresh. I would recommend this service to my friends and family members.