Your employees are the best thing about your service. Marie and Erika come to our house every two weeks. They are conscientious and hard-working. They are the face of Merry Maids and they do an excellent job representing the company.
We look forward to Freddie's visit to our home every 2 weeks. She is thorough and efficient in her work. Our house is spotless and smells clean when return from work. Highly satisfied with Merry Maids office staff who faithfully call to confirm our upcoming cleaning and with the great service Freddie provides each visit.
You did well with a very difficult situation. Some services were not provided, but there was no adjustment to the cost. The limitations about providing some services were not discussed in advance, nor were they discussed with the entity that was guaranteeing payment.
From start to finish, my experience was beyond excellent! In person that answered the phone handles by request so quickly. And the ladies that came to do the work were so professional, friendly, and work so hard! I have already told everybody that I know what a great experience I had. And this was totally unexpected period I use this type of service quite frequently because of the line of work that I'm in. I'm a professional organizer. I will continue to recommend your company and sing its praises!
Sarah and anyone who has come in our home has been very friendly, respectful, and , and professional. When something got broken, they told me right away and let me know it would be taken care of by Merry Maids.
My only wish is that my price for a one floor cleaning was lower. I have compared prices with friends and theirs is lower. I may have to cancel eventually to seek a more comparable price. But I truly do like your company. Thank you for allowing me to give my feedback.