The house smelled clean. The communication was excellent, 30 minute prior to arriving and upon completion. The 3 ladies that worked were pleasant and reported a loose fan. The flat surfaces passed the white glove test! Look forward to using again soon.
I like the efficiency with which our monthly cleaning is handled: the phone call the day before & the update re timing on the day of cleaning.
The fact that Merry Maids own equipment & products are used.
Being able to have at least 1 of the 2 original team members whom we can recognize when they come.
If I point out a particular thing that I notice needs going over, there is good compliance with my request.