My house smelled great the second I walked in. The ladies did a wonderful job on their overall cleaning and took care of all the specific areas I had addressed in my initial walk through. As a former Merry Maids franchise employee, I was confident in the quality of service I would receive, however, my initial cleaning exceeded those expectations! I look forward to continuing my service with this company and specifically the Newport News branch.
I've been a client for two years, and have found their work to be top notch! My team consistently performs very well, and I'm always really happy to have a clean apartment. They do exactly what I request, ensure I inspect everything before they leave, and they are very cheerful about correcting any detail they may have missed, although this is rare. The office staff are cheerful, respectful, and helpful. I can't say enough about Merry Maids!
The products are good based on the appearance of our house after the ladies clean but the service is what makes your company so special. The ladies who come to our house are efficient, fast, and friendly. I can't imagine having anyone else doing the work they do and being so gregarious doing it. One has been with us from the start and she is just so very special. She is like family and we trust her implicitly. The other lady is new and we are getting to know her but seems to have the friendly, helpful attitude that everyone affiliated with your company appears to have.
Just the BEST!