Very reliable. I like how they let you know the arrival time the day before. although I wish the arrival window time was closer. Like arriving at 1-1:30 , rather than between 1-3. Very friendly people.
My place is clean and smells fresh.
I like that Ali does little things that make my house nice when I come home -arranges pillows etc. I value that she understands how important my pups are to me and treats my dogs extremely well. They are so happy when I come home. I leave her a note each time and she always writes back. This makes it personal and I appreciate that.