I'm not sure what cleaning products are used, but I love the smell of my home after it's been cleaned. I was very happy with my most recent cleaning, the two cleaners who came were super pleasant, efficient and conscious and considerate of both my 4 month old and a new kitten were currently housing. They went above my expectations, and really gave my home what it needed.
The Merry Maids company seems to understand that the work is people oriented. They always send people that are friendly as well as efficient and hard working, so I never feel bad about having these people in my home. They always answer my questions if I ask any but they don't bother me if they don't have to do so.
They always send at least one experienced worker, along with either another experienced person or sometimes people in training; but they are all good. I had been missing Brittany when she stopped working for the company, but now I find Amanda is an excellent replacement. So I hope that they keep sending her! But the new people in training were also great. Sylvie seemed to be even looking for more ways to help, and she also understood the ways I was trying to organize things in my home.
I like that someone calls before each cleaning to set up the arrival time. This gives me an opportunity to make any special requests and ask and questions needed. I do find though that I often don't have time to have these conversations because I'm at work when I receive the calls.
I don't know anything about the products being used in my home. I do appreciate though that they do not leave a heavy chemical scent.
They did a good job.
As they started 25 minutes later than scheduled, the ladies took a shorter break than usual.
As they finished their usual work earlier than expected, they asked if they could clean anything else to fill in the time left.
Both ladies were very polite and easy to talk to.