The same team comes to clean my mom's house every month. Not only do they do a good job of cleaning, they are very friendly and caring towards my mother. The behind the scenes folks are also very responsive and dedicated to providing the best service.
I like that I need not be concerned with any area of the service. I know I can rely on the ladies to do a good job with safe products when expected and I need not be at home when they come. I also like the regular contact with the office.
I used Merry Maids to deep clean my apartment once I moved out. I did not see their work but I have not heard any complaints from my apartment complex management. Expecting to receive my full security deposit back.
I was very impressed with the communication I received and their flexibility surrounding my move. Will definitely use again!