The 2 Merry Maid ladies did an excellent job beyond my expectation. They finished their work on time as agreed upon. The products they used didn't have any side-effects on our health. I will hire Merry Maid to clean my house as needed and if my family and friends need cleaning service in their houses, I will definitely recommend Merry Maid.
The quality of service is excellent. The house always looks wonderful. They are very professional.
They use to leave notes which I enjoyed it would include little extra's they had done. For example: Today we sweep your front step. On another occasion Today we cleaned inside your refrigerator. The notes always made me smile.
I also appreciate that when I am home when they arrive they are polite and I am not made to be uncomfortable.
I am loyal to Merry Maid's because of your level of service.
I like the people you employ. All have been polite and efficient and for the most part punctual. However, whatever product and or method used to clean the terracotta tile floors in the kitchen, den and bathrooms isn't successful as they are never completely clean, so a 9 and not a 10 rating.
I enjoy the facts that the young ladies come in to work. They know their jobs. I have had the pleasure of 3 visits so far and am 100% satisfied with the service. Looks like I will be using the service for some time. The ladies do a through cleaning job and everything is left sparkling clean. If there was one thing I would change, I love fragrance
Your teams get my house pretty much spotlessly clean every time. Your cleaners are very professional, do excellent work (with no breakage!), are trustworthy, friendly, and usually on time - which is very important to us. Even more importantly, I trust Merry Maids enough to give you a key to my home.
I like that Merry Maids does a thorough service and will do extra if I leave a note with instructions and a gratuity.
My house was cleaned on 5/30/2017 and I was surprised that the quality was not as expected; maybe the staff had an "off day"? The trash had not been taken out and one of the halls had not been mopped. I followed up with MM and included pictures, so the managers could see for themselves.
This certainly won't deter me from using MM; I have been a loyal client since 2003!