I like that the ladies are very quick and focused, and can get so much done in a short period of time! Sometimes they forget a space or an area, but they are not defensive if I say something about it, they just get the job done.
I was initially interested in hiring Merry Maids because they are a reputable company with an A+ rating through the BBB. I was trying to arrange a 'move-out' clean up from out-of-state but quickly discovered that there were no Merry Maid offices in the county where the house was located. However, Merry Maids put me in contact with their closest office and I was relieved to hear that they would be willing to travel a bit (i.e., 30 minutes) to help me out. Customer service was super friendly, professional, and easy to work with. They kept me updated throughout the project as well as afterwards to make sure that everything was done as needed. Cost was reasonable, they were flexible with the dates I gave them and worked the job in quickly, they arrived when they said they would, and they kept at it until the entire house was spic-and-span. You guys rock! Thank you, Merry Maids! I plan to use you again.