My last MM visit made my heart sing. When I walked thru the door my place felt shiny & new. Victoria is amazing! I would highly & happily recommend Merry Maids to my friends & colleagues! Thank you for making my life a little more convenient.
Thank you so much Ms. Milton for sharing wiht us your kind words for our team member Victoria! We are always so happy to hear wonderful comments from our clients. Thank you Again!
October 25, 2016
Your team is outstanding and recently when they arrived a garage door was broken and would have caused significant damage if the Merrymaids representative Taylor hadn't realized it and reacted quickly to ensure little damage was done to the cars inside the garage and then he contact me the home owner while traveling to share that we needed to have it repaired. The quality of cleaning is also very outstanding.
I enjoyed the person who finally was able to arrange my cleaning service. I had an issue with getting through to someone who would schedule me. Felt like the direct line put me to various offices and the first two people never contacted me back. I was doing a clean for my place to prepare for the move out inspection so I was under a stringent time line.
The two girls that came over to clean was nice and efficient. The one thing I recommend is having your maids wear shoe covers when they are working because I normally don't allow people to wear shoes in my residence and wearing shoes and moping the floors defeats its purpose.
I am completely satisfied with Victoria. She has done excellent work every time, is extremely likable and I trust her fully in my home. The only time the cleaning was not up to par (with another cleaner), the company issued a full refund of my money and even offered to have someone else out to clean immediately.
I really like Nina, and enjoy having her come to my house. Please give her a "10" rating from me! She is very quick, efficient and does a good job. Your cleaning supplies are so-so, - not the best in the cleaning world, but the smell is not unpleasant.