For the pre-work meeting, they were on time, very respectful and warm to my puppy (She's a bit fearful) which told me she cares about my home and occupants. They were able to schedule an appointment quickly, cleaned everything just like I asked, and finished up on time.
The selling point for me was the fact that Merry Maifs clean the floors exactly like I do - on hands and knees - by hand, not with a mop. Selina was super knowledgeable and thorough. She also did a good job training Ashley on the finer points of expert cleaning.