I am disapointed in the quality of floor cleaning. If you have a scrubber to use before using my steam mop, that would be cleaning. As it is, the dust is removed, but nothing more. I have tile floors with slight irregularities, and I don't feel they are clean. This week, water spots on the floor before cleaning, were still there after cleaning. I've had to ask more than once to dust the side rails to the basement. I've had to ask more than once to move items on the toilet top to clean it, as well as cleaning the small candle on it. Frames are cleaned, but not glass inside frames.
If I were't in my 70's I would cancel my contract; as it is, I may look for a more efficient enterprise.
Unless someone is having a bad day they are very hard workers. They clean little areas that seem to always escape your mind when you're cleaning yourself. The products are very fresh so they make your home smell fresh and clean as well.
I find the teams sent do a consistrntly good job. I do wish a little more cleaning onder furniture was done or moving of furniture, within reason, was done to clean under things. But, by and large, I am quite happy with the work done. I ALWAYS look forward to them being here.
The service has been excellent! Kelly and Holly did an exceptional job on Tuesday, including some extras. I have been sick, and haven't been able to keep up with floors and things, so am very appreciative that they got so much done so thoroughly in the time they had. The products are allergy-asthma friendly.
Very happy with everything, and a special thank you to Kelly and Holly!
We have used you since the spring of 1996. Overall we are very happy with the service, Like all service industries there are times are a bit off, but you take the criticism well and we just move on.
The only thing we have noticed recently is mold in the shower and we are working on it, Any help on your end would be greatly appreciated.
[NAME REMOVED] & [NAME REMOVED]
The girl/girls are usually on time and polite. They always ask if there is a problem area. They always ask if we want them to start in a specific room. They are quiet, respecting what we are doing within our home. We never hear them chatting or wasting time.
Their products have not bothered either my husband nor myself. That surprised us because we both have allergies to several things. We were sorry when they could no longer steam our tiles floors (kitchen & 3 bathrooms).
We started using Merry Maids after my heart surgery, however, they do such a good job in a timely manner, that we have continued their services.