I was happy with the cleaning, but later learned that the window sills and windows were not cleaned. My painter stated that they had to do some cleaning after they left. They stated that the fire place mantel was not dusted off. I am not sure how long they stayed to clean, but I paid for a deep cleaning 12 hours. The house looked great when I went in and thought that the girls you send had done all the cleaning. It was not until yesterday that I learned they did not clean everything. I am not sure what a deep cleaning entails, but would think the window and window sills would have been clean and the fire place mantel. It this is not included, please let me know.