As a layperson who’s never been to a metal shop and knows very little about it, I really appreciated the welcoming attitude and extra help provided by the guys out front.
Mike, the manager, handled two tiny orders himself, and paid particular attention to the quality of the cuts. Great service -- I walked in, and minutes later he was in the shop doing the cuts and removing burrs -- and a very nice person.
The crew is very friendly and helpful. I’m just a hobby guy not a professional. Some me places don’t want to deal with anyone who doesn’t know exactly what they want and buy a lot of it. These guys never make you feel that pressure.
I liked that you were very responsive, good price and quick turnaround of my order. I am a DIYer and you had no problem quickly fulfilling my small order. I thought that because I am a DIYer with a small order that I would probably not be a priority and would have to wait. Instead, it was the opposite, and I feel I was treated just like a business customer. Your salesperson and front counter person were very helpful and nice to deal with. I would recommend Metal Supermarkets to anyone looking for metal products,
Mike does a great job in Woburn meeting all our last-minute request's and keeping our fabrication shop running smoothly.
Thanks, keep up the great work.