Staff at the Columbus location are friendly and helpful. They know their customers and are happy to be accommodating with questions or requests. I usually have orders finished same day or within a couple days, and communication is always very direct if there are variations to this. Excellent service, great shop in the community.
It's not your products because, honestly, I can get it cheaper elsewhere. It's 100% the people you have answering the phones. The speed they call back if needed and the speed they get me pricing is un matched. Tyler at the columbus ohio store is awesome as well as the rest of the staff