I'd like to better see what's in stock when shopping online.
I use the "add to cart" vs "quote" but afterwards found out I would have to wait for a piece.
Calling always gets the correct stock
I live in a small town and have difficulty finding the right materials. You always have what I need. Too bad the delivery charges are so high or I would use you way more.
Product I ordered was not in stock but I got a call from a representative a few minutes after I placed the order and he helped me work up an alternative. Excellent, prompt communication.
I like the range of products, the ability to buy just what I need and not more, and the ability to place very small orders. For a hobbyist it’s ideal.