The Product is metal. But what is the difference is the staffing. Everytime, I mean everytime... I call, & pick-up & call with questions. The staff are awesome. You might think I must be a family friend or buddy. Nothing could be farthest from the truth. Yet, that's how I'm treated when I walk in and give my name! The company need to keep this TEAM! Thanks, just a Retired Navy Guy.
it was quick and accurate once I placed my order. However, your location was difficult to find at first and not very convenient. All in all I would be back again and recommend your business.
As a hobbyist, I don't need much metal. But when I do, the staff in Richmond usually has what I am looking for. If not, they will suggest alternatives. And the staff in the warehouse handles filling my order quickly and efficiently..
Lindsay and her team has been by far the best experience when it comes to customer service and quality control. Every measurement, and every step of any transaction has always been carefully verified and explained step by step. I couldn't be more grateful to this team!
I really liked the way the sales and production team accommodated my needs and allowed me to shop their inventory to buy what I needed. Also they cut my steel to the length I needed! Now that’s customer focused!
Ed B.
Outstanding and very helpful group at the front desk. I was also impressed with the helpfulness of the operators as they took a couple of minutes to explain the grades of sheet metal available. I would highly recommend your company, services and products.