You always have what I'm looking for instock, but sometimes I have to wait for the saw, that requires me to drive back down the next day. 46.6 mile round trip.
If you could offer faster service for people like me that just need a single cut to get it right now, that would be cool.
Example; Last time I was in I needed 1/4" x 6" x 36" mild steel flat bar. I showed up just a little after opening paid for the order. then almost before closeing they called me and said it was ready. but since I'm about 40 min away with light traffic and it's now heavy traffic time, there was no way I was going to make it.
The sales people are very knowledgeable on their products and services. You can usually get your order in two to four hours depending on how large. And now cutting is free so saves you time on projects. There my go to place for all metals.
I appreciate that you are local, so I don't have to order out target steel from across the country and pay shipping fees along with the price of the steel. Metal Superstore in Kent gets out orders cut and delivered quickly and efficiently.
Thew almost always have what I need (I really can't think of a time they didn't) and it is always fun to interact with the crew. Best of all, the prices are competitive.
Discounts on cutoff pieces. I love the drop zone. I frequently come in to look at the drop zone and wind up buying new stock. It’s fantastic for hobbyists.
In an age of outsourcing and underdone, I am greatly fulfilled in knowing I can have anything produced. With quality and steady production I look forward to future business.
Staff was real friendly and knew their stuff. I had unique piece of aluminum that I needed fabricated for an exhaust fan shroud. They were able to fabricate it in a timely manner at a reasonable price.