Very happy with the efficiency of the online ordering process, return email with the price and the time to produce the order. The whole process within hours sometimes. Additionally, the customer service department is very familiar with the products.
Thank you for providing exactly what I needed and in such rapid fashion. Your service and product are phenomenal. Looking forward to when I need more steel pipe for furniture and shelving I put together.
Get engagement and service. Helped to find a solution to an issue I was having. This is the second time I visited and used the store. Will not hesitate to return.
I came in with my 19-year-old son, who wanted some tube and bar stock for a small personal project he was going to start working on.
The gentleman who helped us was extremely accommodating and did not make us feel embarrassed about wanting a few pieces.
Told us we could buy just what we wanted (not more than we needed for the project)
While the product wasn't inexpensive, you had what we needed, and the service was top-notch. It was very much like going to a traditional lumber yard or hardware store (that's a compliment!)
My son is studying Mech. Engineering @ URI, and I wouldn't be at all surprised if your store received future visits from us!
The staff was extremely knowledgeable and helpful. They gave me a quick tour of their facility which actually gave ideas of other projects they might help me with.