Well.....Michael's Cycles was one of a few stores within 50 miles of where I live that actually had the bike (Checkpoint ALR 5) I wanted. I called and spoke with Ryan just to make sure the bike was available before heading to the store. Once there, Ryan took over and reviewed all the features of the bike. This type of bike was new to me so he was extremely patient and very thorough. Ryan also was very helpful making sure I had the right pedals and any other accessories needed. I would not hesitate to take the 1 hour drive to Michaels Cycles in the future for any new products and/or services.
A truly great place! Sales people are very knowledgeable and take the time to answer all the questions that you have on bikes, parts, service and riding areas. Quick turnaround on bike repair and tune ups offered at a very fair price. I can’t say enough good things about this place!!!
Micheals was a great experience. All staff members knew the answers to my questions for being a beginner bicyclist with my 13 year old son. Caleb, Zack and another guy helped me in every department from a damaged bike to purchasing a new one with everything in between. GREAT team work at Micheal Cycles! We will be back another day to purchase another bike.