I was able to come in and get the bike I wanted, I was not pressured into getting anything extra. They had the bike tuned and ready to rock in roll in very short order, added a kickstand for me and were not pushy. It was great customer service.
Love Trek. Had mine since 2005. Nothing wrong with my bike. Just wanted to upgrade to an Ebike. Kinda pricey, but praying it’s worth it. Friendly service. Most of the guys working there have been there for a long time. Must mean they like their job.😊
The staff was knowledgeable and friendly. I came in looking for a mountain bike and they allowed me to test ride a couple different bikes in the local vicinity. If I had a question about a part on the bike the sales and service staff was able to answer it quickly and give suggestions when asked about one line of products vs another when choosing between two brands of bike.