I buy everything I can cycling related from Micheal’s. However, the last 2 special orders I placed I didn’t get when initially told. I was never notified that either product was on back order. Not until I called to inquire about my orders was I notified that they wouldn’t be in like initially told. 1 product was a Xmas gift that I still haven’t received. I understand it was not within the shops control but I would have appreciated being notified that they wouldn’t manufacturer was having delivery issues.
Very helpful and friendly on phone and in person. Had my sons older bike I was giving to a friend with very ill husband so she could give it to her son for Christmas. On the day of pickup we found one tire blew. I had to scramble and Michael's worked me in at 10 am the next morning, Christmas Eve.
They had the tire fixed and even wiped down the bike for me. Such a great team! I highly recommend them as showroom is awesome and a variety of products to peruse while I waited. Price was reasonable for the new tube and labor, too!
Working with the team at Michaels is a real pleasure. Service is done quickly and at a fair price. You get to know the techs and can have a conversation about cycling and what is best for your ride over the long term. Looking forward to having some upgrades done over the winter with the service teams assistance. Riding the number of miles I do each year, having a trusted partner is irreplaceable. Thank you
Your service dept. is great. I've dealt with Corey mostly and he's been great. The redheaded guy is very helpful too. Unfortunately I don't remember his name.
I loved working with the team at Michael's Cycles on my recent purchase of a new Trek road bike! They are all passionate cyclists who sincerely care about their customers and provide great expert advice!