The Precision FIT bike process was very interesting and thorough. I'm glad I drove the extra mileage from my home base in Illinois to have this done. I wish I had had this done years ago as I immediately felt better with the proposed setup. New handlebars and stem on order, seat height adjusted. Very happy with the one on one interview approach and what each individual needs from their own riding experience.
Excellent service from Michaels cycles. We have bought all of our bikes from them. Ryan was so helpful in educating me about e-bikes helping me make an informed decision on my purchase.
Great service! The tech explained the options for my bike's service, the price was as expected, and the turn around was better than expected. 10 stars!
Thank you so much for taking care of me! I came in with an old bike, that just needed a few things to make it road safe. Despite being busy with other things, the tech stopped was he was doing to answer my questions, make some recommendations, and even do some lite work on my rig! They say that customer service is dead…. Well not at Michael’s Cycles!
Michaels's was able to get my bike in right away for repairs, they did a great job and the cost was exactly what I was told it would be.
Thank You
Kevin
You were able to fix a flat tire for my bike without having to leave it, so we could continue our ride.
Even better, while waiting, Hans helped us find new bike carrier and then installed it!!
He is the best! We feel confident we made a good purchase.
Was given a realistic projection as to when the service would be completed (realistic for them and the workload & for me and my biking habits). Was pleased that both expectations were met. The repairs were completed ahead of the projected timeline.