Excellent purchase experience. My wife and I are not knowledgeable about bikes and we worked with Steven who patiently helped us figure out what we actually wanted :-) and followed through with excellent delivery and accessory purchases. We threw him a curve ball and asked for a hitch carrier at the last minute and the folks in the hop dropped tools and put one together for us. We’re completely happy with the entire deal and will continue to work with Mike’s Bike Shop until our riding days are over (hopefully when we’re in our 90s).
David help me select a bike and made some recommendations after asking what I was looking for. He wanted to ensure I picked correct one so had me try it out. Thanks for the first class service! Very pleased with your store.
Excellent service department. Connor is not only an excellent technician but he also excels at customer service. He recently went the extra mile in diagnosing and repairing my Rocky Mountain for me. It’s experiences like this that keep customers coming back. Thank you Connor!
Picked up our Trek e-bikes after getting them serviced. Service provided at the desk was prompt, friendly and the gentleman that served us came right out to our vehicle and put them on the rack for us. Excellent service! Thanks